ACADEMY FAQ

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MEMBERSHIP

How do I apply?
Please submit your membership application on the JOIN page. If our mission resonates with you or a woman you know, I encourage you to apply!
How do I know if I’ve been accepted or not?
I review applications daily. To preserve the culture of the Academy, I reserve the right to deny or wait-list any application.

When considering new member applications I look for detailed and intentional responses, expertise in your respective industry, entrepreneurship, leadership, and a desire to build relationships online as demonstrated with social media conversations.

What is the membership fee?
Monthly billing is $19.99/month. Annual billing is $199 and valid for 12 months of membership.

**Effective October 1, 2018, monthly billing is $30/month. Annual billing is $300 and valid for 12 months of membership.

Can I refer other women to join?
If you have a friend you want to refer to the Academy, please use the ‘Invite’ button in the member directory and have her include your name on her application as her referral.

I am grateful for your trust and honored to meet your friends who are striving to excel in business too!

BENEFITS

What do I get with my membership?
Little Black Desk Academy offers multiple ways for you to connect to other members – both by location and by profession – and daily conversations to stimulate your learning and resources you need to excel in business.
What kind of business benefits will I receive?
Little Black Desk Academy partners with trusted and vetted businesses to bring you the best resources.
How do I recommend a membership reward?
If you are a member with a business and would like to be submitted for member reward consideration, please email hello@littleblackdesksociety.com.

For additional suggestions, or to recommend someone who you have worked with and found to be exceptional, please email hello@littleblackdesksociety.com

How do I find my membership rewards?
Current rewards can be found in the Academy under the Rewards section.
Are the rewards only available to members?
Yes. Members are the only ones able to see them. Please do not share access or rewards with non-members. Members who violate this trust will be removed from the Academy.

EVENTS

Where do events take place?
Events are online and not recorded unless expressly stated. In an online world where we have multiple options available to access information at any time it is important to me for you to create connections within real-time. Most events will require video access so we may better see you.
What types of events are available to attend?
The Little Black Deks Academy creates intimate events to foster connections. These events include chats, interviews, live coaching, panel discussions, roundtables, and more.
Do events cost extra?
Events are typically free to members with the exception of Masterminds. However, some private groups may require you to opt-in to their email list prior to joining the event.

MEMBER PROFILES

How do I create my profile?

  1. Use your ‘Full Name’
  2. Verify your ‘Location’
  3. Select the ‘Profession’ that best describes your role from the drop down menu
  4. Upload a clear image for ‘Headshot’. Bonus: You may also add an image to your profile background for personal branding.
  5. Complete ‘About You’ Think of this as your brief social bio (140 characters)
  6. Add ‘Personal Links’ for social media and your website.
  7. Complete your ‘Introduction’. Use this to tell us a) how you can offer support (experience, knowledge, resources) b) what you hope to gain (assistance needed, projects in development, relationships)
  8. You may then choose what ‘Topics’ you want to follow and which ‘Groups’ to join.

Do I have to answer every question?
I realize it takes time. Your thoughtful answers allow you to better connect with women in the Academy and me. Your answers in your application and profile indicate how you will choose to show up to represent you and your business. I want you to get the most from your experience and shine bright!
Can I change my profile after I join?
Yes, your Academy profile can be updated online at any time. Directions: view profile>edit
How do I choose my profession?
Members are categorized by profession. Please select the profession that best encompasses the work you do. This will help other members find you to connect.
Do I have to choose a location?
Yes. Your location defaults to the location in which you subscribe. Please make sure your location reflects where you reside or work. This allows other members to find you and for you to receive recommendations for nearby members and events when you use the ‘Discover’ tab.

NETWORKING

How do I connect with other members?
You have multiple ways to connect, including ‘Follow’ members, direct messaging, responding to comments and/or posts, sharing your experiences, member events, and connecting directly through their personal links.
Are there rules about replying?
As a professional courtesy to our members, we ask that you reply to any inbound messages within 7 business days. Great communication is the foundation of relationships and referrals.
What about solicitation?
Please use the ‘Market’ group to share your services or promotions. Members who solicit or market their services outside of the ‘Market’ group whether directly or indirectly in a post will have the post/comment removed. Repeated violations will result in termination of your membership.
How do I find other members?
You can find women by profession, location, and name using the search field. I hope you use this benefit to meet women locally for coffee or wine, collaborate, and more.
Are members only visible to other members?
Each week I feature selected member profiles on the Coffee Bar Blog. Monthly I recognize and feature our top 5 most active members in the Academy on the website as a thank you. As a whole members are only visible within the community.
Are non-members allowed in the community?
There is a 7-day free trial period for non-members. They must still complete the application the same as our members.

BILLING & CANCELLATIONS

How does billing occur?
You will be billed upfront when you start your subscription membership. Your account will be automatically charged at the frequency (monthly/annually) you selected.
How do I contact customer service?
Please email hello@littleblackdesksociety.com for any questions about how to navigate and use the platform. You may also refer to the Quick Help section in the Academy. I am here to help you enjoy your experience!
May I cancel my membership?
Yes, you may cancel at anytime.

Should you decide to leave, I would love to know what I can do to better the experience in the Academy for future members. I welcome your constructive feedback hello@littleblackdesksociety.com I am sad to see you go, however know you are welcome to return at anytime.

How do I cancel my membership?
View profile, click on three dots, select ‘Account & Subscription’, select ‘permanently delete my account’
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