COACHING

Are you looking for an experienced business coach you can relate with, trust, and yet challenge you to grow?

Working with me gives you access to 17 years of leadership experience in multiple industries (insurance, retail, real estate) for Fortune 500 companies. Experience where I learned valuable lessons to share with you.

  • Business Development
  • Customer Success
  • Leadership
  • Operations

Together we can quickly identify areas of improvement to help you  lead your team, strengthen your client relationships, and build  relationships with vendors.

Let’s get started now!

30 minutes to get to know you, your business, and answer questions about the coaching process.

Little Black Desk Society - Website - Introduction - Melissa K. Jones (333x500) (1)

WHAT YOU CAN EXPECT

Little Black Desk Society - Business Coaching - Leadership - Business Operations - Process Improvement - Melissa K. Jones
STEP 1: REVIEW

We start by reviewing your existing processes, routines, and systems.


STEP 2: ASSESS

Next, we assess what works, doesn’t work, and what is missing.

Little Black Desk Society - Business Coaching - Leadership - Business Operations - Process Improvement - Melissa K. Jones

STEP 3: REFINE

Then, we refine as needed to improve the performance of your business.

Little Black Desk Society - Business Coaching - Leadership - Business Operations - Process Improvement - Melissa K. Jones

STEP 4: FOLLOW UP

Finally, follow up after implementation and adjust accordingly.

WHAT CLIENTS ARE SAYING

“Since leaving my full-time job just over a year ago, I’ve made a lot of changes in my business but wanted help taking my business to the next level. This year was a huge year for my business and I knew that if I was going to continue to grow (and serve my clients well) that I needed help. I was happy to find Melissa through a fellow business owner and friend who could not stop bragging about working with Melissa and now I know why! Melissa helped me uplevel all the systems throughout my company. Having hired a new studio manager in the spring, I knew I needed help getting all our systems in place and Melissa was a total rockstar. She was able to lead me through creating and maintaining new processes and honing current ones, all while giving me advice on what steps to take next. Having a business coach like Melissa to lean on and learn from has been so incredibly beneficial! Looking forward to 2018 I feel much better equipped to handle an increased workload and serve clients better and more efficiently.” – Lauren Hansen, LunaBear Studios

“I hired Melissa with LBDS earlier this spring when my small business brought on its first full-time employee and second part-time employee. Melissa worked with me to implement processes and systems for training, employee management, and overall workflow management that have put me leaps and bounds beyond where I would have been on my own. Walking away from this experience, I have two employees that are trained in such a way that they are almost autonomous in their roles (rather than always waiting for me to delegate responsibilities to them), a company structure that makes sense and is efficient, and a strong start to a company handbook. I can’t say enough positive things about LBDS and will hire them again and again and again.” Malori Maeva | Case Study

Let’s get started now!

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