COACHING

Little Black Desk Society - Slider Image - Coaching - Improve business by refining processes, policies, and practices to better serve clients, peers, and team. Learn more about leadership and business coaching.

Are you able to turn on your out-of-office with confidence and know your business will continue to run smoothly?

This is a common challenge many small business owners face whether working solo or leading a team. It stems from both a lack of processes and trust in relationships. Many of us fear letting go when we leave the office. Fear that something may go wrong or we are not needed. Neither of those are true!

The first thing we look at is what systems and processes you have in place to empower your clients, business partners, and team to continue working without you.

This gives you the freedom to go on vacation, attend conferences, and work on visionary projects knowing daily tasks will still be done well.

Then we will discuss what conversations should occur in order to build confidence and trust in these relationships.

Working with me gives you access to 17 years of leadership experience in multiple industries (insurance, retail, real estate) for Fortune 500 companies. Experience where I learned valuable lessons to share with you.

  • Customer Success
  • Leadership and Management
  • Operations

Together we can create a plan of action to help you strengthen your relationships with your clients, peers, and team and lead with excellence.When you have the knowledge and tools in place to support your team then you can confidently step away from your desk without being tied to your laptop or phone!

Individual coaching sessions start at $650. Payment is required in advance. Clients looking for ongoing guidance (minimum of 3 months) will receive a custom quote based on needs, size of team, length of service, etc.

Let’s get started!

30 minutes to get to know you, your business, and answer questions about the coaching process.

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WHAT YOU CAN EXPECT

Start by reviewing your existing processes, routines, and systems. Next, assess what works, doesn’t work, and what is missing. Then, refine as needed to improve the performance of your business. Finally, follow up after implementation and make adjustments as needed.

Individual coaching sessions start at $650. Payment is required in advance. Clients looking for ongoing guidance (minimum of 3 months) will receive a custom quote based on needs, size of team, length of service, etc.

Little Black Desk Society - Business Coaching - Leadership - Business Operations - Process Improvement - Melissa K. Jones
STEP 1: REVIEW

STEP 2: ASSESS
Little Black Desk Society - Business Coaching - Leadership - Business Operations - Process Improvement - Melissa K. Jones

STEP 3: REFINE
Little Black Desk Society - Business Coaching - Leadership - Business Operations - Process Improvement - Melissa K. Jones

STEP 4: FOLLOW UP

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WHAT CLIENTS ARE SAYING

“Since leaving my full-time job just over a year ago, I’ve made a lot of changes in my business but wanted help taking my business to the next level. This year was a huge year for my business and I knew that if I was going to continue to grow (and serve my clients well) that I needed help. I was happy to find Melissa through a fellow business owner and friend who could not stop bragging about working with Melissa and now I know why! Melissa helped me uplevel all the systems throughout my company. Having hired a new studio manager in the spring, I knew I needed help getting all our systems in place and Melissa was a total rockstar. She was able to lead me through creating and maintaining new processes and honing current ones, all while giving me advice on what steps to take next. Having a business coach like Melissa to lean on and learn from has been so incredibly beneficial! Looking forward to 2018 I feel much better equipped to handle an increased workload and serve clients better and more efficiently.” – Lauren Hansen, LunaBear Studios

“I hired Melissa with LBDS earlier this spring when my small business brought on its first full-time employee and second part-time employee. Melissa worked with me to implement processes and systems for training, employee management, and overall workflow management that have put me leaps and bounds beyond where I would have been on my own. Walking away from this experience, I have two employees that are trained in such a way that they are almost autonomous in their roles (rather than always waiting for me to delegate responsibilities to them), a company structure that makes sense and is efficient, and a strong start to a company handbook. I can’t say enough positive things about LBDS and will hire them again and again and again.” Malori Maeva | Case Study

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Let’s get started today!

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