Society Support Line
Exclusive service for LBDS email subscribers.
As leaders in small business we don’t always need full-service coaching, but we still need a support line.
A support line that allows us to have the conversation we need when facing an uncomfortable situation with a client, peer, or team member.
A private conversation with someone who has been in a similar situation who will listen and help us navigate challenges with grace and understanding.
Support from a peer we trust for guidance. A coach who can help us lead with excellence.
What is the Society Support Line?
A 30-minute service exclusive to Little Black Desk Society email subscribers to guide you through a difficult conversation with a client, peer, or team member.
Standard full-service coaching packages start at $1500. The exclusive Society Support Line is only $97.34.
Society Support Line, the private trusted conversation you’re looking for when Googling a solution doesn’t work.
Common Uncomfortable Situations
- Client left a bad review
- Complaint about product
- Complaint about service
- Expecting work outside of scope
- Negative comments on social media
- Negative comments in membership group
- Unresponsive client
- Frustration with who is leading
- Frustration with responsibilities
- Lack of communication
- Late projects
- Unresponsive peer
- Always on their phone
- Consistently late or leaving early
- Difficulty completing tasks
- Inappropriate attire
- Irregular performance
- Unmotivated team member
*These examples are not all-inclusive. Your session is custom to your situation and business needs.
How Does the Support Line Work?
- Select the time slot for your 30-minutes session.
- Complete the form with as much detail as possible. Your details help me prepare so we can make the best use of our time together.
- Select your preferred method of communication for the session: email, phone, SMS text, or video (via Zoom).
- Submit your one-time payment of $97.34
Frequently Asked Questions
Creating content and events with brands to promote products and services.
Partnering with local real estate offices and realtors to sell and closeout new home construction communities.
Securing a partnership with a local credit union to place ATM on-site for new student housing property.
Securing a marketing partnership with Big10 university for new student housing property.
Led call center teams of 20-50 customer service agents to provide support to health insurance customers and medical providers.
Resolved elevated calls with health insurance patients and medical providers.
Assisted new home construction buyers through the 9-month or more process of building their home. This included negotiating at point of contract through financing, construction, and closing.
Led retail teams to assist with returns, provide service, and meet sales.
Mentored team to assist them in receiving internal promotions (7 members) and taking on additional responsibilities in leadership roles (12 members).
Responsible for managing 8 Class-Based Hires for a total of 101 CCS Reps across 3 sites.
Developed “Work At Home Pilot” – created policies and procedures, led training, and managed a successful implementation
You have my undivided attention for 30 minutes. During that time you are welcome to email or text me as many times as you like. Replies will stop promptly at the 30-minute mark.
You will need to schedule a new “Support Line” session.
You are paying for access to my experience and knowledge to guide you through a challenging situation. My experience can help you save time, money, and missteps.
Send me an email with your preferred times. Let’s see what we can work out.
Send me an email. I’m happy to answer. 😊
FUN NOTE: If you had an old calculator, 97.34 upside down is closest numerically to “help”. 🤓